Service Navigation Unit
A public-facing physical system deployed in a high-traffic service environment to guide visitors, answer common questions, and route requests.
A structured framework for documenting recognizable forms of robot labor in ways that are comparable, readable, and publicly legible.
The Registry exists to improve how robot labor is recorded and described. Its purpose is not to dramatize machine work, nor to flatten every technical system into the same category. Instead, it provides a way to identify when a system performs labor-like functions within an institutional or operational setting and to document those functions with greater precision.
This taxonomy provides a stable descriptive starting point and may continue to evolve through documented use.
Robotic systems performing operational tasks in physical environments.
AI agents or structured software systems carrying out ongoing digital work.
Machine-mediated systems interacting with users, customers, or service environments.
Systems involved in routing, scheduling, dispatching, or multi-step operational coordination.
Systems that materially shape decisions, prioritization, or workflow outcomes.
Machine-mediated systems embedded in recurring administrative or process-driven work.
Sample entries illustrate the descriptive structure intended for a future public-facing registry.
A public-facing physical system deployed in a high-traffic service environment to guide visitors, answer common questions, and route requests.
A digital system that sorts incoming requests, assigns priority categories, and triggers defined follow-up steps inside a recurring administrative process.
Stable descriptive structure matters more than scale at the outset. Early versions emphasize taxonomy, entry logic, and documentation standards.